Recovery Management

The Capstone Recovery Management Service helps provide a proactive means for management to attain the Business Continuity objectives it must achieve to help ensure resiliency.  The service validates critical technical requirements gathered through interviews and workshops, outlines multiple strategy alternatives, and analyzes solutions that comprise the blueprint for a recommended Recovery Management solution.

Capstone’s approach to developing Recovery Management requirements and recommendations is to review the customer’s business continuity objectives and to conduct collaborative discovery and validation working sessions with the appropriate staff and management personnel.  Capstone will then further document available options and suggest a recommended action plan to guide the return of essential business and information technology operation through Recovery Management processes.  The result is a service that is designed to assist EP in achieving its Business Continuity objectives, by comparing those requirements to solution options that will incorporate existing technologies and operations to support EP’s future business and technology needs.

This Service will provide the following benefits to our clients:

§  Life-cycle and programmatic approach to Business Continuity Management

§  Complete solutions from Assessments through Plan Development to Implementation and Program Management

§  Support for Information Availability Risk Management

§  Optimizing organizational readiness

§  Proactive approach to BCM

§  Driving continuous measurement and improvement

§  BC/DR expertise delivered for more than 30 years

The process we use to exercise these services is as follows:

·       Step 1 -  Gather and validate required details about the client’s infrastructure in preparation for designing an HA environment                   

·       Step 2  - Verify the current proposed storage subsystems setup meets the Requirements to properly implement and operate failover/failback procedures       

·       Step 3  - Document the design and configuration details for failover/failback of the client's systems/data   

·       Step 4 - Train the Recovery Operations Team in support of the Recovery Infrastructures

·       Step 5 - Implement the Recovery Design

·       Step 6 - Wrap up the project and implement the monitoring and management best practices